This post is to give a critical comment on service provided by Careers Scotland on Shandwick Place. I will give my example.
Not so long ago I decided to go to Shandwick Place to CS because I wanted my CV to be checked by a professional career adviser. When creating my CV I followed tips given by Elaine from Careers Service at Napier. When I went to CS and met the careers adviser I stated clearly what I wanted her to do. I asked her to check my personal prifile as I wasn't sure if it was strong enough. I told her I was going to apply for one post and showed the post to her. I was shocked by what I received from that career adviser.
First: she never checked what that job post was about, what was person specification or what did that job involved.
Second: she never checked all my CV. I mentioned to her I had had a placement with CS in Edinburgh and that I had put that detail in CV as well. She never checked that either.
Third: after I had mentioned I was a student doing postgrad. course at Napier in Career Guidance she went on to Planitplus website to show me what does Careers Adviser do and what skills are required. She also gave me some handouts with CV samples. I was absolutely disappointed as I had mentioned her before I had CV samples already. Those CV samples were given during CV workshops I had attended when I was on my placement. So I knew all that very well. Moreover, I did not need to find out what does careers adviser's job involve as I am studying to become a careers adviser so I know that as well!
Fourth: I was even more disappointed and shocked after she told me to remove my Master Degree from my CV! At first I had thought I might not understand her so I made sure what she ment. She told me to keep PG Diploma in Career Guidance in my CV and she said that my Master Degree was not 'relevant' and that I did not need it at all. I was absolutely confused and I thought 'how can I remove 5 years of my higher education fro my Cv?!' She also told me to remove information about my language certificate!
I can see that service provided by Napier is completely different from that in CS. What I got in CS was not enough and information I had received was the same that were given during CV workshop I attended at Shandwick Place. I knew that already.
I was observing that career adviser who was working with me and I noticed she did not even establish report with me, neither she paid attention to what I was saying. She never gave me information on privacy and confidentiality issues. She could had done that before I mentioned I had a placement with CS. She did not know I was a careers guidance student so she should have informed me about those things earlier on. Additionally, she never asked me whay I wanted to apply for the post I had told her about.
In overall, I did not find anythigh in her way of work that could apply to what I have learned during my course. During my interview practice I learned that establishing report and asking questions is essential for a good interaction with a client. I never saw that on that day.
I had a feeling I had not received a professional advice and that my CV was not checekd as it should be checked. I was completely disappointed and I do not think I will go there again.
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